Privacy Policy for PermitPilot

Introduction

Welcome to PermitPilot. VoidStudios ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, PermitPilot (the "Application"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

This Privacy Policy applies to information we collect:

• In this Application.
• In email, text, and other electronic messages between you and this Application.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by VoidStudios or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Application.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register an account, express an interest in obtaining information about us or our products and services, when you participate in activities on the Application, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Application, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Identity Data: Such as your first name, last name, username, or similar identifier.
• Contact Data: Such as your email address, and telephone numbers (if you provide them).
• Account Data: Such as your username and password, purchase history (if applicable), and profile information.
• User Content: Such as photos, videos, audio files, text, and other content you create or share on the Application (if applicable).
• Feedback and Correspondence: Such as information you provide when you respond to surveys, participate in market research activities, report a problem with Service, receive customer support, or otherwise correspond with us.

Automatically Collected Information

When you download, install, access, or use our Application, we may automatically collect certain information about your device and usage of the Application. This information is primarily needed to maintain the security and operation of our Application, and for our internal analytics and reporting purposes. This information may include:

• Device Information: Such as your mobile device ID, model, manufacturer, operating system version, IP address, screen resolution, and information about your mobile network.
• Usage Data: Such as features you use, pages you visit, actions you take within the Application, date and time of your visits, your time zone, and referring/exit pages.
• Crash Reports and Performance Data: If the Application crashes or experiences errors, we may collect diagnostic information to help us identify and fix the problem. This may include information about your device, software, and the circumstances surrounding the error.
• Location Data: We may collect information about the location of your device if you grant us permission. You can change your location permissions at any time in your device's settings.

Information from Third Parties

We may obtain information about you from third-party sources, such as public databases, joint marketing partners, social media platforms (like Facebook, Google), as well as from other third parties. Examples of the information we may receive from other sources include: social media profile information, marketing leads and search results and links, including paid listings (such as sponsored links). We will inform you about the source of information and the type of information we have collected about you within a reasonable period after obtaining the personal data, but at the latest within one month.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Provide and Maintain the Service:
  • Create and manage your account.
  • Process your transactions (if applicable).
  • Deliver the services you request.
  • Provide customer support.
• Improve the Application:
  • Understand and analyze how you use our Application.
  • Develop new products, services, features, and functionality.
  • Monitor and analyze usage and trends to improve your experience with the Application.
  • Solicit feedback and to contact you about your use of the Application.
• Communicate with You:
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Respond to your comments, questions, and requests.
  • Send you push notifications, if you have opted-in to receive them. You can turn off push notifications at any time in your device or app settings.
  • Communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by us and our selected partners (if you opt-in).
• For Security Purposes:
  • Protect our Application and users from fraud, abuse, and other illegal activities.
  • Verify your identity and prevent unauthorized access to your account.
• To Comply with Legal Obligations:
  • Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Enforce our Terms of Service and other agreements.
  • Protect our rights, privacy, safety, or property, and/or that of you or others.

Sharing Your Information

We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
• For Legal Reasons: We may disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:
  • Comply with a legal obligation or lawful requests from public authorities.
  • Protect and defend the rights or property of VoidStudios.
  • Prevent or investigate possible wrongdoing in connection with the Application.
  • Protect the personal safety of users of the Application or the public.
  • Protect against legal liability.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on our Application of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

For user accounts, your data is typically retained for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 90 days of account deletion, unless we are legally required to retain it for a longer period.

Usage data and automatically collected information is generally retained for a shorter period, such as 12 months or less, for internal analysis purposes. This data is typically used to strengthen the security or to improve the functionality of our Application, and we are legally obligated to retain this data for longer periods.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

We recommend that you use a strong password for your account, never share your password with anyone, and limit access to your computer and mobile device.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to:

• Access: Request access to the personal information we hold about you.
• Correction (Rectification): Request correction of inaccurate or incomplete personal information we hold about you.
• Deletion (Erasure): Request deletion of your personal information.
• Objection to Processing: Object to our processing of your personal information in certain circumstances.
• Restriction of Processing: Request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: Request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal information.

Please note that these rights are not absolute and may be subject to exceptions and limitations under applicable law. To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws. You may also have the right to lodge a complaint with a supervisory authority.

Children's Privacy

Our Application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe that we might have any information from or about a child under 13, please contact us at [email protected].

Links to Other Websites

The Application may contain links to other websites or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site or application. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We may also provide notice to you in other ways, such as through the contact information you have provided or via an in-app notification.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Application after the posting of changes constitutes your acceptance of such changes.